Laptop Running Slow? Try these steps

If your laptop feels sluggish, try these maintenance steps before logging a ticket: 1. RESTART: Closing the lid is not a restart. Go to Start > Power > Restart. This clears memory (RAM). 2. UPDATES: Type "Updates" in start menu and run "Check for Updates". 3. BROWSER TABS: If you have 50+ Chrome tabs open, close the ones you do not need. 4. DISK SPACE: Check if your C: Drive is red (full). Delete contents of your "Downloads" folder. If the issue continues, we may need to upgrade your RAM.