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Official Knowledge Base DocumentDOC ID: KB-0016
DATE: 06 Sep 2026
Network
1 min read
Recovering Deleted Files from Shared Drive
IT Support Team
Verified Author
Last Updated
February 14, 2026
Document Ref
#KB-0016
If you accidentally deleted a file from the Z: or S: Drive:
1. Open the folder where the file used to be.
2. Right-click any blank space in the folder and select "Properties".
3. Click the "Previous Versions" tab.
4. Select a date from yesterday (or earlier).
5. Click "Open" to view the old folder snapshot.
6. Copy your missing file and paste it back into your live folder.
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